How much do returned parcels cost you?

Every refused cash-on-delivery parcel costs you its delivery fees and the ad money that brought the order in. Put in your own numbers to see the monthly bill.

Your numbers

Share of shipped parcels that come back refused or unreachable.

The return fee your delivery company charges, plus the outbound fee if you pay it.

Your monthly ad budget divided by the orders it brings.

The starting values are only an example. Replace them with yours.

Lost every month
63,000 DA
90 parcels come back each month
Lost every year
756,000 DA

Every 10 points of return rate you cut saves you 21,000 DA a month.

Fewer fake orders, fewer returns

Prestio's team calls each of your customers before the parcel leaves: address checked, fake orders filtered out. Leave your number and we call you back.

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How it is calculated

Returned parcels = orders per month × return rate.

Monthly cost = returned parcels × (delivery fees per returned parcel + ad spend per order).

This leaves out other losses: products damaged on the way, stock blocked for days, and the time spent chasing customers. The real cost is higher.